General Manager - Bassett Hound North Loop Green 1417675

About the position

As a General Manager at Bassett Hound - North Loop Green, you will be responsible for ensuring that our guests are provided with excellent service and our team members are upholding Levy's hospitality standards. You will maintain positive guest relationships, train team members, promote a positive work environment, and engage in the financial goals of the operation. Your role will also involve compliance with state and federal regulations, executing daily reporting, and building partnerships with key stakeholders.

Responsibilities

• Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards
• Trains and conveys brand clarity through the menu, wine, and beverage knowledge
• Promotes a positive work environment through hiring/selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs
• Coaching team members for optimal performance and engagement
• Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements
• Engages in the financial goals of the operation with support from the Regional Director
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Executes inventory controls
• Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
• Executes all menu requirements and fulfills all guest-specific service requests
• Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously
• Responding to emails, phone calls, and any associated administrative work corresponding with role responsibilities
• Building a strong partnership with locations partners
• Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
• Reviewing financial reports and developing action plans to best achieve business goals
• Other duties, as assigned

Requirements

• 5+ years of experience in a food and beverage operational position
• Bachelor's degree in Hospitality Management is preferred
• High level of computer literacy
• Understanding of financial concepts
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)