About The Position

The General Manager is responsible for overseeing all aspects of the store's operations, including equipment operation, ingredient stocking, product preparation, and customer service. This role involves using proprietary technology, processing orders, managing inventory, and ensuring cleanliness of the facility. The General Manager will also be responsible for training new hires and ongoing training for existing employees, scheduling staff, and managing food and labor costs during their shifts. Strong communication skills are essential for leading the team and interacting with customers effectively.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination for precise movements.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment and stock ingredients from delivery area to storage and work areas.
  • Prepare all products and use proprietary technology.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Orient new hires and provide continued on-the-job training for all employees.
  • Conduct inventory counts.
  • Make the schedule and staff the store.
  • Manage food and labor costs during shifts.
  • Communicate effectively with customers and co-workers.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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