General Manager 4 - Food

Sodexo Careers•Washington, DC

About The Position

Sodexo Corporate Services is seeking an experienced General Manager IV / Retail Director to manage the retail business at this dynamic, high‑profile food operation at Fannie Mae Midtown in Washington, DC. This is an exciting opportunity for a strategic, hands‑on leader who thrives in a fast‑paced, client‑focused environment and is passionate about delivering exceptional retail and workplace dining experiences. The current food landscape includes: * A corporate café * Starbucks® retail operation * Pantry services * A 100% cashless environment utilizing mobile ordering through the Everyday App You will oversee a diverse and unionized team of approximately 20 hourly employees, supported by: * 1 Salaried Retail Manager * 1 Pantry Supervisor Predominately a M-F schedule with occassional evenings and weekends

Requirements

Proven ability to lead, motivate, and develop diverse teams, including union hourly employees and salaried leaders
Highly client‑savvy with the ability to build trust and long‑term partnerships
Hands‑on experience managing retail food operations (corporate cafés, Starbucks, grab‑and‑go, pantries, etc.)
Demonstrated ability to manage budgets, control costs, and achieve financial targets
Strong skills in ordering, inventory management, and waste control
Ability to lead both strategic planning and hands‑on operational support
Forward‑thinking mindset with the ability to bring new ideas and solutions to the operation
Commitment to training teams on health, safety, and operational best practices
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Responsibilities

Leading day‑to‑day food service and retail operations across multiple concepts
Managing the full financial performance of the operation (budgeting, forecasting, and cost controls)
Leading, training, and developing a unionized workforce with a focus on engagement and accountability
Overseeing staffing, scheduling, ordering, and inventory management
Ensuring high standards of food quality, presentation, and service excellence
Managing and optimizing mobile ordering and cashless payment systems (Everyday App)
Championing health, safety, and compliance training to ensure a safe and productive workplace