GENERAL MANAGER 3

Owens & Minor•Oklahoma City, OK

About The Position

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. The General Manager (GM) is responsible for supporting sales efforts and will visit with HVT-high value customers and administration and efficient daily operation of the branch office, including operations, supporting sales through service levels, service, and safety in accordance with Apria’s objectives. This role has full P&L responsibility for their profit centers, including both revenue and operating income. In addition, the GM will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.

Requirements

Four year college degree or equivalent experience required.
At least 5 years related experience is required.
Must reside within an area of primary responsibility.
Effective mentoring of subordinate staff
Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking
Financial management (budgeting)
Strong problem solving skills
Time management skills
Change management skills
Behavioral interviewing
Ability to adjust quickly to business requirements
Sales strategy execution
Financial/business acumen
Strategic vision
Results driven
Ability to communicate effectively in person, on the phone and electronically
CRM proficiency
Proficient in Microsoft Office Suite
English (reading, writing, verbal)
College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data
Requires constant sitting with occasional standing and walking
Requires the use of hands to write, use computers, and manipulate papers is constantly required
Constant talking and hearing
Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus
Must occasionally lift and/or move up to 10 pounds

Nice To Haves

Licensed Respiratory Therapist
Salesforce
Bi-lingual (reading, writing ,verbal)

Responsibilities

Full P&L responsibility for profit center(s) including both revenue and operating income.
Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and assisting the sales staff to achieve results.
Responsible for achieving key focus product starts budget and for cash collections.
Utilizes technology and tools to their fullest capabilities in order to support and drive sales growth through exceptional service levels and optimize performance at the branch.
Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and supporting sales.
Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
Monitors key performance indicators and is responsible for implementing corrective measures.
Ensures operational procedures comply with federal, state, local and Joint Commission requirements.
Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
Performs other duties as required.
Responsible for hiring, coaching, developing, and performance management of subordinate staff.
Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.