General Manager 2 - Multi-Service

Sodexo•Elkin, NC

16d

About The Position

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! The General Manager 2 - Multi-Service position will support Food and Environmental Services (EVS) at Hugh Chatham Memorial Hospital located in Elkin, North Carolina. Hugh Chatham Health is a not-for-profit, community-based healthcare network that has served northwest North Carolina for nearly a century. With a broad presence across multiple counties, it provides comprehensive care through a dedicated team of providers and healthcare professionals. The organization offers a wide range of services, including family medicine, women’s health, urgent care, and specialty care. Known for its high patient satisfaction and quality outcomes, Hugh Chatham Health was honored with the 2025 Women’s Choice Award as one of America’s Best Small Hospitals for Comprehensive Care. In July 2025, Hugh Chatham Health became part of the Atrium Health Wake Forest Baptist system, joining Advocate Health, the third-largest nonprofit health system in the United States

Requirements

are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a food operations and housekeeping system
are an expert in building and maintain strong customer / client relationships
possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
have 3-5 years previous culinary or housekeeping director level experience preferably in a hospital environment
can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
have experience effectively managing projects within agreed upon timelines
are proficient with computers and other technology
strong financial acumen and budget management experience
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Responsibilities

have exceptional client service mentality and executive presence
be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with all departments
support a diverse and inclusive workforce
Maintain and inspect transport equipment, as well as related logistics, documentation and reporting
Create a positive patient experience by setting the tone and culture of patient expectations, including the provision of concierge transport services, through a compassionate bedside manner