About The Position

Sodexo is seeking a General Manager 1 Environmental Services for Middlesboro ARH Hospital located in Middlesboro, KY. The hospital is part of the Appalachian Regional Healthcare (ARH), a not-for-profit health system, operating 14 hospitals. ARH is the largest provider of care, the single largest employer in southeastern Kentucky, and the third-largest private employer in southern West Virginia. The GM will run the housekeeping department operations at this 96 bed facility with a team of 14 in a union environment reporting to the Client Executive. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

Requirements

  • 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment
  • are proficient with computers and other technology
  • Minimum Education Requirement - Associate's Degree or equivalent experience
  • Minimum Management Experience - 2 years
  • Minimum Functional Experience - 2 years

Responsibilities

  • have exceptional client service mentality and executive presence
  • be responsible for driving client and patient satisfaction scores
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
  • partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership
  • effectively manages the Unit Operating System
  • support a diverse and inclusive workforce
  • are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system
  • are an expert in building and maintain strong customer / client relationships
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
  • have experience effectively managing projects within agreed upon timelines

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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