General Manager 1 - Environmental Services / Custodial

Sodexo • Whitesburg, KY

115d

About The Position

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking a General Manager 1 Environmental Services / Custodial for Whitesburg ARH Hospital located in Whitesburg, KY. The hospital is part of the Appalachian Regional Healthcare, which is a not-for-profit health system operating 14 hospitals. ARH is the largest provider of care, the single largest employer in southeastern Kentucky, and the third-largest private employer in southern West Virginia. This position will report to the Client Executive 1 with a team of 17 frontline housekeepers. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

• Leaders who develop and motivate a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system.
• Expert in building and maintaining strong customer/client relationships.
• Possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion.
• Have 3-5 years previous custodial or housekeeping director level experience, preferably in a hospital environment.
• Can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management.
• Have experience effectively managing projects within agreed upon timelines.
• Proficient with computers and other technology.
• Have strong financial acumen and budget management experience.

Responsibilities

• Have exceptional client service mentality and executive presence.
• Be responsible for driving client and patient satisfaction scores.
• Provide a clean and safe environment for patients, visitors and staff and work closely with the Infectious Control department.
• Partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership.
• Effectively manage the Unit Operating System.
• Support a diverse and inclusive workforce.

Benefits

• Medical, Dental, Vision Care and Wellness Programs.
• 401(k) Plan with Matching Contributions.
• Paid Time Off and Company Holidays.
• Career Growth Opportunities and Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: Associate degree