About The Position

The General Manager is responsible for overseeing the operation of all equipment, stocking ingredients from the delivery area to storage, work area, and walk-in cooler, as well as preparing products. The role includes receiving and processing telephone orders, taking inventory, and completing associated paperwork. Daily cleaning of equipment and the facility is also required. The position demands strong verbal, writing, and telephone skills to effectively take and process orders, along with the ability to perform basic arithmetic operations accurately and quickly. The General Manager must also demonstrate motor coordination to make precise movements and be able to enter orders using a computer keyboard or touch screen. Effective communication with customers and co-workers is essential for processing orders both over the phone and in person. Additionally, the role involves delivering products by car to customers' doors and distributing flyers and door hangers. Navigational skills are necessary to read maps and locate addresses within the designated delivery area, as well as the ability to navigate adverse terrain while carrying products. Leadership skills are required to coach and train new employees.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly.
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Deliver product by car and then to door of customer.
  • Deliver flyers and door hangers.
  • Navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Lead by example and coach/train new employees.
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