About The Position

The General Manager is responsible for overseeing all aspects of the store's operations. This includes managing equipment, stocking ingredients, preparing products, and utilizing proprietary technology. The role involves receiving and processing telephone orders, taking inventory, and maintaining cleanliness in the facility. The General Manager is also responsible for training new hires and providing ongoing training for existing employees. Additionally, the position requires making schedules, staffing the store, and managing food and labor costs during shifts. Strong communication skills are essential for leading an effective team and interacting with customers.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination for precise movements
  • Ability to enter orders using a computer keyboard or touch screen

Responsibilities

  • Operate all equipment
  • Stock ingredients from delivery area to storage and work areas
  • Prepare all products
  • Use proprietary technology
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily
  • Orient new hires and provide continued training for existing employees
  • Conduct inventory counts
  • Make schedules and staff the store
  • Manage food and labor costs during shifts
  • Communicate effectively with customers and co-workers
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