About The Position

The General Manager is responsible for overseeing all operations within the store, ensuring that all equipment is operated correctly, and that ingredients are stocked from the delivery area to storage and work areas. The role includes preparing all products, utilizing proprietary technology, processing telephone orders, taking inventory, and completing associated paperwork. The General Manager is also responsible for cleaning equipment and the facility, orienting new hires, providing ongoing training for employees, managing inventory counts, creating schedules, and staffing the store. Strong communication skills are essential for leading an effective team and for interacting with customers and co-workers.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers for precise movements.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment and stock ingredients from delivery area to storage and work area.
  • Prepare all products and use proprietary technology.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Orient new hires and provide continued on-the-job training for all employees.
  • Manage inventory counts and make the schedule for staffing the store.
  • Run food and labor during shifts.
  • Communicate effectively with customers and co-workers.
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