About The Position

The General Manager is responsible for overseeing all operations within the store, ensuring that all equipment is operated correctly, and that ingredients are stocked and prepared efficiently. This role includes managing inventory, processing orders, and training new hires. The General Manager must also maintain cleanliness and organization within the facility, manage staff schedules, and ensure effective communication with both customers and team members.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers for precise movements.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Operate all equipment and stock ingredients from delivery area to storage and work areas.
  • Prepare all products and use proprietary technology.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Orient new hires and provide continued on-the-job training for all employees.
  • Conduct inventory counts.
  • Make the schedule and staff the store.
  • Manage food and labor costs during shifts.
  • Communicate effectively with team members and customers.
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