General Manager(06814) - 1514 Rowlett Rd., Suite 101

Domino's • Garland, TX

104d

About The Position

The position involves overseeing daily operations at a store, ensuring that the best hiring practices are followed, and maintaining high standards of efficiency and customer service. The role requires regular interaction with the management team and drivers to improve performance and maintain safety standards. The candidate will be responsible for various operational metrics and ensuring the store is well-staffed and clean.

Responsibilities

• Login to RapidHire daily to ensure we are hiring the best people possible.
• Review with management team Evernote feedback from Director of Operations/District Manager.
• Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips.
• Train drivers how to smart hustle.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
• Have detailed notes on free items given away daily.
• Maintain load times at 3 minutes or less and wait times at 3 minutes or less.
• Work on driver hustle and in-store hustle to get EDT to 18 minutes.
• Maintain 85% DOT.
• Ensure team member safety comes first.
• Give out daily to-do list to strive for impeccably clean & well-maintained restaurants.
• Hire only exceptional people radiating friendliness with a SMILE.
• Maintain Perfect Product in the store.
• Get stores ready to score well on the EOC.
• Attend & participate in weekly GM meetings.
• Report any incidents to your Director of Operations/District Manager immediately, and provide all necessary paperwork to insurance companies.
• Hire and staff your store to eliminate all overtime.

What This Job Offers

• Number of Employees: 5,001-10,000 employees