This position involves overseeing the day-to-day operations of the establishment, ensuring smooth and efficient functioning. The role requires managing and supervising staff, including hiring, training, and scheduling. The successful candidate will develop and implement strategies to increase revenue and improve customer satisfaction while monitoring inventory levels and ordering supplies as needed. Compliance with health and safety regulations is essential, as is handling customer inquiries, complaints, and feedback in a professional and timely manner. Collaboration with other departments to coordinate events, such as banquets or catering services, is also a key responsibility. Maintaining a clean and organized environment for guests and staff is crucial.
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Job Type
Full-time
Number of Employees
5,001-10,000 employees