General Manager(02450) - 25044 Lorain Rd

Domino'sNorth Olmsted, OH
102d

About The Position

The General Manager is responsible for ensuring customer satisfaction and loyalty by addressing customer concerns and maintaining high standards of service. This role involves supervising and training team members, managing schedules, and controlling labor costs. The General Manager ensures compliance with Domino's standards for personnel, food preparation, food safety, and team and customer safety. The position also focuses on managing operations towards achieving five-star ratings, increasing sales and profits, managing inventory, preparing reports, hiring and training new employees, and handling cash effectively. Additionally, the General Manager may be required to deliver pizzas when necessary and maintain the store's appearance and cleanliness.

Requirements

  • Ability to direct activities and perform repetitive tasks.
  • Ability to work alone and with others.
  • Ability to work under stress and meet strict quality control standards.
  • Ability to deal with people and analyze and compile data.
  • Ability to make judgments and decisions.

Responsibilities

  • Keeps customers happy and loyal; addresses customer concerns.
  • Supervises and trains other team members.
  • Makes the schedule and controls labor costs.
  • Insures compliance with Domino’s high standards for personnel, food preparation, food safety, and team and customer safety.
  • Manages toward five-star operations.
  • Works to increase sales and profits.
  • Manages and orders inventory.
  • Prepares reports.
  • Hires and trains new hires.
  • Has good cash handling skills.
  • When needed, delivers pizza.
  • Maintains store appearance and cleanliness.
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