About The Position

The position requires exceptional customer service skills and the ability to use a point of sale system, handle orders, and manage cash. Strong leadership skills are essential, as the role involves hiring, training, and motivating a team of exceptional employees. The individual will be responsible for all team members and store operations, which includes scheduling, inventory management, and meeting food, labor, and service goals. It is crucial to understand and enforce all company policies and procedures.

Requirements

  • Exceptional customer service skills
  • Ability to use point of sale system
  • Order taking and cash handling skills
  • Strong leadership skills
  • Ability to hire, train and motivate a team
  • Knowledge of company policies and procedures

Responsibilities

  • Staffing
  • Training and development
  • Paperwork
  • Food management
  • Food safety
  • Food preparation
  • Work to a Schedule
  • Maintain Perfect Image and adherence to standards
  • Ensure that Great Customer Service is being provided by ALL team members
  • Attendance and Punctuality
  • Staff and customer safety
  • Transportation to/from work
  • Store Cleanliness
  • Marketing and Profitability
  • Ability to add, subtract, multiply and divide accurately and quickly
  • Make correct monetary change
  • Verbal, written and telephone skills to take and process orders
  • Motor coordination between eyes and hand/fingers for precise movements
  • Ability to enter orders using a computer keyboard or touch screen
  • Stock ordering
  • Direct activities
  • Perform repetitive tasks
  • Work alone and with others
  • Work under stress
  • Meet strict quality control standards
  • Manage people
  • Analyze and compile data
  • Make judgments and decisions
  • Fill-in in any position and meet those requirements (driver, CSR)
  • Complete nightly, weekly and period paperwork, as required.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

5,001-10,000 employees

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