The General Manager is responsible for operating all equipment, stocking ingredients from the delivery area to storage, work area, and walk-in cooler, as well as preparing products. The role includes receiving and processing telephone orders, taking inventory, and completing associated paperwork. Daily cleaning of equipment and the facility is also required. The position demands strong mathematical skills for accurate calculations and monetary change, as well as effective verbal, writing, and telephone skills for order processing. The General Manager must demonstrate motor coordination for precise movements, and the ability to enter orders using a computer keyboard or touch screen. Communication skills are essential for interacting with customers and co-workers, both over the phone and in person. Additionally, the role involves delivering products by car to customers' doors and distributing flyers and door hangers. Navigational skills are necessary to read maps and locate addresses within the designated delivery area, and the ability to navigate adverse terrain while carrying products is required. The General Manager must also lead by example and coach/train new employees.