General Maintenance Technician

ALL•Wyomissing, PA

11d•Onsite

About The Position

The Highlands at Wyomissing® is looking for a skilled, dependable, and customerâfocused Maintenance Technician to help keep our vibrant senior living community safe, beautiful, and running smoothly. If you enjoy handsâon work, solving problems, and making a direct impact on the lives of others, this is a role where your skills truly matter. Summary of Responsibilities: The Maintenance Technician is responsible for performing a variety of routine and preventive maintenance tasks to ensure the functionality, safety, and appearance of the senior living community. Key responsibilities include basic electrical, plumbing, HVAC diagnostics, painting, carpentry, snow removal, and assistance with furniture moves. This role may involve collaborating with or directing outside contractors and requires participation in an on-call rotation. The technician ensures that all duties align with company policies, values, and applicable laws and regulations, while promoting a safe, efficient, and customer-focused environment that supports the well-being of all residents and staff.

Requirements

Strong communication and interpersonal skills
Basic proficiency in Microsoft Office
Ability to work independently and as part of a team
Physical capability to perform hands-on maintenance tasks
High school Diploma or GED (Required)
2-5 Years Construction Maintenance (Required)
2-5 Years Basic Plumbing skills (Required)
2-5 Years Basic Electrical skills (Required)
Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)
Medical Screening
Criminal History Clearance
FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
Immigration and naturalization (I-9) Clearance
Valid Pennsylvania Driver's License and acceptable MVR (Required)
Hearing: Adequate to perform job duties in person and over the telephone.
Speaking: Must be able to communicate clearly in person and over the telephone.
Writing: Must be able to accurately document pertinent information either by writing or typing.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Continuously within shift (67-100%): Standing, Walking, Lifting 10 lbs. maximum and occasionally lifting and/or carrying objects.
Frequently within shift (34-66%): Bending, Crouching, Squatting, Crawling, Kneeling, Lift from floor level up, Lift from waist level up, Lifting 20 lbs. maximum and frequently and/or carrying objects weighting up to 10 lbs.
Occasionally within shift (1-33%): Sitting, Climbing, Balancing, Pulling with force, Reaching above head, Reaching above shoulder, Push/Pull (up to 350 lbs.), Lift above shoulders/head, Ability to lift, push, pull with assistance (mechanical or co-worker) the weight of the average patient specific to department, Lifting 50 lbs. maximum and frequently and/or carrying objects weighting up to 25 lbs., Lifting 100 lbs. maximum and frequently and/or carrying objects weighting up to 50 lbs., Lifting objects in excess of 100 lbs. with frequent lifting and/or carrying of objects weighting up to 50 lbs.

Nice To Haves

Associates degree from two-year Technical school (Preferred)
OR Certificate from two-year Technical program (Preferred)
OR Equivalent verified work experience greater than 5 years in the field of Maintenance.
1-3 Years Basic Communication systems (Preferred)
1-3 Years Fire alarm systems (Preferred)

Responsibilities

Perform daily routine maintenance throughout the facility
Execute basic electrical, plumbing, and HVAC diagnostic and repair tasks
Maintain functional plumbing systems and perform minor repairs
Service sewer piping and grease traps
Conduct light painting and basic carpentry work
Assist with installation and troubleshooting of data, communication, fire alarm, and CCTV systems
Support resident furniture moves and room setups
Complete assigned work orders in a timely manner
Participate in snow removal and seasonal facility preparations
Comply with required training, certifications, and ongoing education to meet regulatory and organizational standards
Adhere to The Highlands’ Core Values and Customer Service Expectations
Maintain clean, safe, and organized work areas
Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.