General Liability Litigation Team Leader

The Hartford•Scottsdale, AZ

5d•Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Reporting remotely to the General Liability Litigation Director. The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures.

Requirements

Prior high exposure general liability claims, and litigation experience strongly preferred.
Knowledge of contracts and contractual indemnification
In-depth understanding of coverage and risk transfer heading toward the development of a strong coverage acumen
College degree preferred
Prior management experience strongly preferred
Consistent high level of performance and achievement over career span

Nice To Haves

CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred

Responsibilities

Leading 6-7 General Liability Litigation Claim Handlers with corresponding claim inventories
Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals
Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures
Managing and implementing change including explaining drivers and business goals
Evaluating and managing staff performance
A technical resource for General Liability Litigation Claim Handlers
Understand and effectively analyze General Liability and/or personal lines coverage forms
Experience in leading and managing all levels of staff relative to experience, tenure and professional development
Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently
Experience with human resource policies and procedures and administration of the same
Strong communication skills, both verbal and written regardless of audience demographic
Ability to partner with internal and external customers inclusive of Agents, Brokers, Sales and Product