General Liability Claims Adjuster

Gallagher•Saint Peters, MO

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact Investigates, evaluates, disposes and settles less complex claims with moderate supervision and includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves. Incumbents at this level typically hold claims reserve and settlement authority of up to $5,000 liability and/or $10,000 workers compensation or greater. Exercises proper judgment and decision making to analyze the claims exposure to determine the proper course of action and to appropriately settle the claim. Interacts extensively with various parties involved in the claim process. Handles claims consistent with clients' and corporate policies, procedures and "best practices" and also in accordance with any statutory, regulatory and ethics requirements. Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file. Incumbents at this level should be able to work at full case load capacity.

Requirements

High school diploma and 3 years related claims experience required
Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software
Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges
Analytical skill necessary to make decisions and resolve issues inherent in handling of claims
Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation

Nice To Haves

Bachelor's Degree preferred

Responsibilities

Investigates, evaluates, disposes and settles less complex claims with moderate supervision
Investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves
Analyze the claims exposure to determine the proper course of action and to appropriately settle the claim
Interacts extensively with various parties involved in the claim process
Handles claims consistent with clients' and corporate policies, procedures and "best practices" and also in accordance with any statutory, regulatory and ethics requirements
Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file
Work at full case load capacity

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program