General Handyman - Must Love Dogs

Best Friends Fur Ever•Cockeysville, MD

About The Position

The Maintenance Technician is responsible for performing general facility maintenance and repair work across both Best Friends Fur-Ever (BFFE) resort locations—Cockeysville and Joppa. This role ensures that the buildings, grounds, and critical systems remain safe, clean, and functional to support daily operations, exceptional animal care, and guest satisfaction. The ideal candidate is a hands-on problem-solver with a broad skill set in plumbing, electrical, HVAC, carpentry, painting, and general upkeep. This role requires strong time management, flexibility, and a proactive mindset to address routine maintenance needs and respond to unexpected issues promptly. The Maintenance Technician will work closely with the Resort Administrators and site teams to schedule preventative maintenance, prioritize repairs, and uphold brand and safety standards.

Requirements

Proven experience in facility maintenance, building systems, and repair work (plumbing, electrical, HVAC, carpentry, etc.).
Ability to use hand tools, power tools, ladders, and other equipment safely
Strong attention to detail, organization, and time
Excellent communication and interpersonal skills, especially when interacting with team members or outside vendors.
Self-motivated with the ability to prioritize and manage tasks across multiple sites.
Ability to read and interpret maintenance manuals, blueprints, and technical documents.
Must be available to work a ﬂexible schedule, including early mornings, evenings, or weekends in case of emergency. Typical schedule is Monday to Friday 7:00 am to 3:00 pm
Required to travel regularly between Cockeysville and Joppa
Must be available for on-call support during facility emergencies.
Ability to lift and carry up to 75 pounds, climb ladders, work on roofs, and handle physical tasks for extended periods
Must be able to work in a variety of conditions including indoor, outdoor, hot, cold, or wet
Must be comfortable working around cleaning chemicals and in close proximity to dogs.
High school diploma or GED
Minimum 2 years of hands-on experience in facility or building
Valid driver’s license, clean driving record, proof of insurance, and reliable transportation
Familiarity with OSHA safety standards and facility compliance guidelines.

Nice To Haves

Experience in a kennel, veterinary, or pet care environment is a bonus

Responsibilities

Perform general handyman duties including plumbing, electrical, painting, carpentry, and drywall
Inspect and maintain HVAC systems, lighting, doors, windows, gates, and
Troubleshoot and resolve building system issues promptly to minimize operational
Support seasonal maintenance tasks such as snow removal, gutter cleaning, power washing, and painting
Conduct routine inspections of buildings, grounds, and equipment to identify safety and operational
Maintain maintenance logs and documentation for regulatory and audit
Ensure all facility systems comply with OSHA, local safety regulations, and company
Proactively schedule and complete preventative maintenance
Respond to urgent maintenance requests from both resorts
Coordinate with vendors, contractors, and external service providers as needed
Assist in setup, breakdown, and support for on-site events
Collaborate with site leadership to ensure maintenance priorities align with business needs.