General (Legal) Counsel

CharterUP • Austin, TX

1d • Remote

About The Position

CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators. Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding. By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation
With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.
About the Role
Title: General Counsel
Reports to: Chief Executive Officer
Location: Remote (Austin, TX or Atlanta, GA)
CharterUP is hiring its first in-house General Counsel to serve as a strategic legal and business partner to the CEO and executive team. This role will own the company’s legal strategy across commercial contracting, employment matters, litigation, and risk management, supporting fast, disciplined growth in a highly competitive, fragmented industry. This is a hands-on role for a commercially minded legal leader who believes strong agreements, sound judgment, and clear decision-making are essential to building and scaling a durable business.

Requirements

• 8–15+ years of legal experience, including meaningful in-house experience
• Deep expertise in commercial contracts and business-side legal advising
• Hands-on experience managing litigation and arbitration

Nice To Haves

• Experience in marketplaces, logistics, transportation, SaaS, or regulated industries is a plus

Responsibilities

• Lead all commercial contract strategy and execution, including customer agreements, operator agreements, vendor contracts, MSAs, and strategic partnerships
• Enable deal velocity while protecting CharterUP’s IP, data, pricing power, and market position
• Standardize and evolve contract templates while retaining flexibility for complex or high-value deals
• Support CharterUP’s two-sided marketplace at scale (customers ↔ operators)
• Own the drafting, management, and ongoing evolution of employee agreements, including PIIAs, confidentiality, non-solicitation, and other restrictive covenants, as appropriate by jurisdiction
• Advise leadership on employment-related legal matters tied to employee transitions, competitive risk, and protection of confidential information
• Partner with People and Talent teams to ensure agreements are enforceable, clearly communicated, and aligned with CharterUP’s growth strategy
• Help establish consistent, defensible approaches to protecting CharterUP’s talent, IP, and business relationships
• Own and manage litigation and arbitration matters, including employee, vendor, and operator disputes
• Partner with outside counsel thoughtfully and cost-effectively
• Advise leadership on risk, resolution strategies, and when to assert CharterUP’s contractual and legal rights
• Partner closely with the CEO and executive team to define and operationalize CharterUP’s legal strategy
• Provide clear, practical guidance on risk, tradeoffs, and recommended paths forward
• Balance speed and rigor in a fast-moving environment without defaulting to unnecessary conservatism

Benefits

• Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states.
• Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
• Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
• Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
• Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
• Referral Rewards: Earn bonuses for bringing top talent to the team.
• Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
• Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 101-250 employees