Direct, lead and supervise the sales and operational efforts and functions of employees within the branch or division towards the accomplishment of profit goals. Create a safe and comfortable working environment that will promote customer service and motivate employees to surpass customer expectations. Devise a system of continual improvement that will encompass or include every function of the company. Job Description Key Accountabilities: Create a profitable environment to improve cycle time for metal users in the respective region. Create an environment to attract and motivate employees to help service, meet or exceed customer expectations. Maintain an acceptable and profitable turnover of inventory such to help our customers meet or exceed their customer’s demands. Profitably maintain equipment and make profitable recommendations for the purchase of new equipment to more efficiently process customer’s orders. Maintain and enhance a system to encourage, accept and process customer orders and inquiries. Create an environment among all employees in the region such to promote a system of ongoing improvement for all products and processes. Create an environment to encourage/demand customers for payment of product and services within 30 days. Investigate and analyze all products and processes to determine if more profitable results are available. Create an environment of open communication for all employees Ensure operations conforms with all legal provincial and federal regulations Meets TKMNA Employee Attributes/Competencies The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.