Mesa General Application

SummerWinds Nursery•Mesa, AZ

8d•$16 - $16•Onsite

About The Position

SummerWinds Associates act with integrity and passionately embrace and promote our We Guarantee Success culture! The SummerWinds Associate uses their business, leadership and people skills to inspire exceptional store performance. This includes maximizing sales, profits and our customers’ experiences. Furthermore, the associate is accountable for error-free cash register operations, payment processing, and interactions with customers, including answering customer questions with regard to plant products and merchandise within the store. SummerWinds Vision Provide an exceptional shopping experience for our customers through high-quality plants, unique garden décor, and outdoor-living merchandise all in an inviting atmosphere that makes shopping fun and the garden a success. SummerWinds Outstanding Teamwork Guidelines SummerWinds associates strive to demonstrate the following outstanding customer service and life skills at every opportunity and: Are people oriented, friendly, honest and respectful Are engaged and ready to go Are willing to coach and be coached Embrace teamwork and understand that together, we can accomplish more than we can alone Are professional and act with clear, customer-oriented intentions Recognize that what you put in is what you get out Are willing to help colleagues and customers alike Foster an environment that creates learning, growth and fun in our locations and for our communities A SummerWinds associate offers outstanding customer service and goes out of their way to make sure that everyone who enters our store feels welcome.

Requirements

Must have some plant knowledge
Must be able to work independently
Must be a self-starter with the ability to start and complete tasks with little supervision
Flexibility in accepting a variety of tasks and projects
Must have previous experience with a POS system
Able to lift a minimum of 20 pounds without assistance
Able to stand, sit and/or walk for long periods of time/all day
Work both outdoors and indoors
Participate in additional projects, when needed
Maintain a professional appearance
Use Company equipment (e.g. computers) for business purposes only

Responsibilities

Utilize Point of Sale (POS) system to accurately enter customer purchases/sales & payments
Understand SummerWinds Customer Loyalty Program and promote/educate all customers who come through your checkout line
Answer multi-line phone cheerfully
Answer customers' questions, and provide information on procedures, policies and products
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Issue receipts, refunds, credits, or change due to customers
Process merchandise returns and exchanges
Resolve customer complaints
Calculate total payments received during a time period, and reconcile this with total sales
Maintain clean and orderly checkout areas
General purpose nursery worker
Customer carryout
Stocking of all material
Outstanding customer service
Watering, general care of green material
Overall store & parking lot upkeep
Assist with other projects as needed