General Adjuster - Commercial Property
About The Position
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Position Purpose Under general management, responsible for managing commercial property and E&S claims. Investigate, analyze, and review claims for coverage, damages, and reserves. Conduct field inspections as warranted and manage adjusters, attorneys, and experts as needed. Maintain claim files ensuring claims are proactively managed, properly documented, adjusted, and paid.
Requirements
- Typically requires a bachelor’s degree in business administration, insurance, or a related field
- 8+ years of related experience (property claims) [OR] equivalent level of education and experience
- Ability to use analytical methods in the claim examining processes to handle most complex claims and forth a sophisticated case resolution strategy.
- Ability to develop a scope of damage and generate and understand building estimates.
- Ability to develop solutions within the claims department including the development of sophisticated negotiation strategies.
- Ability to communicate findings and recommendations on claim matters including collaborating with underwriters.
Responsibilities
- Investigate, analyze, and review new and reassigned claims for coverage, liability, damages, and reserves.
- Manage consultants, investigators, adjusters, attorneys, and experts as needed.
- Manage complex and litigated claim files and ensure claims have full coverage, are properly documented, adjusted, and paid.
- Analyze and evaluate complex coverage issues and implement proactive resolution strategies.
- Collaboratively communicate with Underwriting.
- May testify in court and manage high value claim investigations.
- Lead in special projects and other duties as needed.
- Complete field inspections, determine coverage and develop appropriate correspondence as warranted.
- Maintain licensures for all required states.
- Travel and assist with field response for CAT events.
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
