Genealogy Research Expert

The Lifetime Value Co. • New York, NY

37d • Remote

About The Position

FamFinder is seeking genealogy researchers to help users who are stuck finding specific people or records. This role involves reviewing user questions, explaining what information may or may not exist, and guiding users toward the most effective next steps. Work is asynchronous, remote, and focused on research guidance rather than full case resolution.
At LTV, we all work closely together across teams so there's no red tape or bureaucracy. We get things done!

Requirements

• Hands-on genealogical research experience, ideally spanning multiple record types (vital records, census, immigration, probate, military, church records, etc.)
• Familiarity with U.S. records is essential; experience with international records (especially European, UK, or Latin American) is a strong plus
• Comfortable explaining the absence of records, not just where to look, but why something might not be findable
• Familiar with the Genealogical Proof Standard (GPS) or equivalent documentation practices
• Strong written communication; ability to explain complex research situations clearly to non-experts
• Experience with major genealogy platforms and databases (Ancestry, FamilySearch, FindMyPast, etc.)
• B.A. in Family History & Genealogy or 1-2 years experience in genealogical research and methods including paleography and source document analysis.
• At least 1 years of experience in compiling and preparing historical records for genealogy projects.
• Ability to learn or experience in automating tasks in text processing systems using regular expressions and scripting languages.
• Strong communication skills, written and verbal.
• Strong problem solving and interpersonal skills and ability to work as part of a diverse team as well as work independently.

Nice To Haves

• Certification (CG, AG) is a plus but not required. We care more about research instincts than credentials

Responsibilities

• Review incoming user research questions and assess what's actually being asked vs. what the user may need
• Produce a structured research report for each question, covering the research question, sources consulted, analysis of findings, a clear conclusion, and recommended next steps, and citations of collections used
• Explain what records are likely to exist for a given time period, geography, or record type, and why certain records may be unavailable, incomplete, or hard to find
• Recommend specific sources, databases, archives, or research strategies tailored to each user's situation
• Flag questions that require additional context before a meaningful answer can be given
• Maintain a consistent, warm, and accessible tone. Users range from total beginners to experienced hobbyist researchers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level