GenAI Experiences Demo Architect , AWS Professional Services

Amazon • Arlington, VA

2d

About The Position

At AWS Professional Services (ProServe), we build customer solutions that
accelerate business outcomes and reinvent customer and employee experiences. The
Generative AI Experience Center Solutions Specialist role creates industry-grade
demonstrations that provide AWS customers with real-time buying capability in a
physical space.

You will educate customers and partners on AI technologies transforming
industries—financial services, public sector, and healthcare across automated
reasoning, physical AI digital solutions, regulatory compliance, and advanced
analytics. You will build high-quality demonstrations, provide technical
guidance to activate solutions, and offer hands-on architectural guidance for
customer projects involving AWS services and ISV/partner solutions.

As the primary guide for customers visiting the GenAI Experience Center, you
will deliver compelling tours that translate technical capabilities into
business value. You will present demonstrations in one-on-one and group
settings, adapting your approach based on customer industry, technical
background, and business objectives. You will facilitate hands-on experiences
with our rotating showcase of pan-Amazon innovations and partner solutions.

You'll collaborate with cross-Amazon teams to develop outcome-based solutions
for strategic opportunities and work with partner teams to maintain
demonstration readiness and gather customer feedback. Your insights will inform
future demonstration development and identify follow-up engagement
opportunities.

In this role, you'll serve as demo creator, storyteller, presenter, and customer
advocate creating memorable experiences that drive meaningful conversations
about AI transformation and generate pipeline opportunities for AWS and our
partners.

Requirements

• Bachelor's degree, or 7+ years of professional or military experience
• 5+ years of cloud architecture and solution implementation experience
• Experience with AI/ML technologies
• 2+ years of hands on experience with Python to build, train, and evaluate models

Nice To Haves

• Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
• Experience communicating technical concepts to diverse audiences in pre-sales environments
• degree in advanced technology
• AWS Professional level certification
• Knowledge of deep learning, machine learning and statistics
• Experience building generative AI applications on AWS using services such as Amazon Bedrock and Amazon SageMaker

Responsibilities

• Deliver engaging tours of the GenAI Experience Center for customers and partners
• Adapt presentations based on audience industry, role, and technical expertise
• Facilitate hands-on demonstrations and interactive experiences
• Gather customer feedback and insights to improve the visitor experience
• Coordinate with internal teams to ensure demonstration readiness
• Support pipeline tracking and follow-up engagement coordination

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level