Geek Squad Agent (Retail Store)

Best Buy • Spring Hill, FL

379d • $31,200 - $37,190

About The Position

As a Geek Squad Agent, you will serve as the first point of contact for customers seeking technology support and solutions. Your role involves providing timely service, understanding technology issues, and collaborating with fellow agents to assist customers effectively. The position emphasizes creating a supportive environment for individuals facing tech challenges or looking to enhance their device usage.

Requirements

• 3 months of experience in working in retail or customer service
• Passion for technology and desire to solve problems
• Must be able to adapt and learn new skills in a fast-paced industry
• Ability to work a flexible schedule, including holidays, nights and weekends

Responsibilities

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, and providing accurate time estimates for next steps
• Set up and repair technology devices for customers
• Monitor service queues and provide accurate status updates to customers
• Clearly communicate and partner with fellow agents

Benefits

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: No Education Listed