06-May-2025 Geek Squad Agent (Retail Store) Part time Regular Job Description As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices. What you'll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps set up and repair technology devices for customers Monitor service queues and provide accurate status updates to customers Clearlymunicate and partner with fellow agents Basic qualifications 3 months of experience in working in retail or customer service Passion for technology and desire to solve problems Must be able to adapt and learn new skills in a fast-paced industry Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We'remitted to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We'remitted to being a great place to work, w you can unlock unique career possibilities. Above all, we aim to provide a place w you can bring your full, authentic self to work now and into the future. Tomorrow works .™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the ing date. You can find that date above the job title at the top of the page. Req # 984899BR Brand Geek Squad Job Category Services Group Job Level Individual Contributor Minimum Pay 15.00 Maximum Pay 17.88 Store Number or Department 001014 Sparks NV Store Address Line 1 155 Los Altos Pkwy City Sparks State Nevada Search Categories Geek Squad, Retail Zip 89436-7712
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Industry
Furniture, Home Furnishings, Electronics, and Appliance Retailers