GCIB KYC Onboarding Analyst

Bank of America • Charlotte, NC

410d

About The Position

The GCIB KYC Onboarding Analyst will be part of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) line of business. This role involves engaging with clients to meet KYC onboarding requirements, periodic refreshes, and remediation, while collaborating closely with various internal teams to support regulatory compliance and enhance the client experience.

Requirements

• Bachelor's degree or equivalent experience
• 4+ years experience in a client facing role within the financial services or a related industry
• Preferred: Certified Anti-Money Laundering Specialist (CAMS)
• Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions
• Strong client focus
• Ability to work across lines of business, regions and global client groups
• Understanding of how the client book fits into the overall business growth strategy
• Ability to work independently and understand the big picture
• Initiate and build strong relationships with all levels of the organization
• Excellent interpersonal skills for motivation, collaboration and encouragement
• Demonstrate patience, composure, and positive attitude
• Analytical problem solving and decision making skills
• Flexibility in handling multiple projects and adapting to new approaches
• Identify process improvements and demonstrate self-starter behavior
• Strong organizational skills and ability to prioritize with attention to detail
• Excellent proficiency in Microsoft Office products, particularly PowerPoint, Excel, Word

Nice To Haves

• Additional languages desirable: German, French, Italian, Spanish, Mandarin, Korean, Japanese

Responsibilities

• Work with Bankers, Ops and relevant parties to determine requirements for a given client's onboarding
• Assign Onboarding Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functions
• Help to swiftly remove road blocks for urgent Onboards and guide cases until their completion to ensure signing deadlines are met
• Promote pragmatic approaches towards KYC Onboarding requirements
• Drive ownership of client engagement and work across Lines of Business to close relationship coverage gaps
• Organize and record client contacts in appropriate systems of record
• Own requirements related to client discussions in internal governance routines
• Oversee and resolve risks and impacts of non-compliance with KYC processes
• Consolidate client feedback on policy and requirements to improve Bank processes
• Raise process issues and improvements that help clients
• Partner with colleagues in Banking, Sales, and other groups as needed
• Review clients for appropriate activity and liaise with Bankers on relationship continuance
• Own the Outreach of KYC Onboarding and review appropriateness of re-onboarding
• Collect client required documentation in a timely manner, including follow-ups
• Ensure client voice is heard while adhering to policies and regulations
• Propose or provide feedback on potential client portals or improved interaction methods
• Own performance metrics and resolve exceptions within required timeframes
• Master customer due diligence (CDD) requirements and guide clients to comply
• Drive collection of enhanced customer due diligence (ECDD) requirements and guide clients to comply
• Represent Outreach on exam/audit/regulatory management from a FLU perspective
• Adhere to bank privacy policies in securing non-public information
• Ensure hiring and mobility adhere to the KYC FLU location strategy
• Embrace a collaborative and output-oriented culture

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree