GC Pro Logistics Coordinator

The Guitar Center Company • Los Angeles, CA

1d • $21 - $24

About The Position

We are focused on bringing the power of technology to customize solutions in
sound and sight to creating new experiences in the fields of personalized
studios, concert venues, educational institutions public and private, and houses
of worship, we design and install custom audiovisual systems that exceed
expectations.

Are you a high-performing AV Sales Professional looking to embark on a journey
to propel your career to the next level?

If so, then consider joining the GC Pro sales team who sell business-to-business
audio visual solutions to a broad scope of customers.

Position Summary: GC Pro Logistic Coordinator

In this role, you will coordinate the operational and sales process for the GC
Professional division, facilitating the order entry through delivery of goods
and services to clients for their assigned GC Pro Account Managers to achieve
operational and sales goals.

Requirements

• High School Diploma or GED required.
• Minimum 3 years of relevant work experience, preferably in Store Operations Support, or Sales Support
• Novice knowledge of musical instruments, audio gear, parts, and nomenclature
• Intermediate knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and standard business applications

Responsibilities

• Provide day-to-day support to Account Managers with regard to product, support materials, and special orders.
• Offer guidance on process and protocol regarding proper order management
• Answer incoming sales calls and routing to them to the appropriate GC Pro staff with detailed information.
• Track PO numbers and shipping information, confirming all aspects of the order are entered and processed correctly.
• Locate in-store stock and create layaways.
• File and organize of client and vendor purchase orders.
• Coordinate all aspects of a GC Pro order from the time an Account Manager conforms a quote to the delivery of all goods and services to the client
• Communicate professionally in person and on the telephone with customers, retail store personnel, GC Pro team, and corporate personnel.
• Participate in special projects and perform other duties as assigned.

Benefits

• For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour!
• Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees