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Join AstraZeneca's Global Commercial Services (GCS) team, a pivotal part of our Global Business Services (GBS) function, as we revolutionize healthcare delivery through an integrated omnichannel approach. With a presence in over 60 countries, we are committed to enhancing customer experience and using digital channels to boost our share of voice and drive revenue growth. As the Senior Director of Service Delivery for the Americas, you will play a crucial role in optimizing content and omnichannel services, streamlining processes, and refining strategies with data-driven insights. Your leadership will support teams across the US, LATAM, and Canada, ensuring the delivery of impactful content and omnichannel campaigns.