FedEx-posted about 1 year ago
$16 - $32/Yr
Full-time • Entry Level
Elk Grove, IL
5,001-10,000 employees
Couriers and Messengers

FedEx Trade Networks manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. This position is responsible for ensuring customer requirements are met and takes corrective actions in case of deviations from customer requirements. Interacts with Customer Service, Product, and Global Service Centers, as required. Prepares, controls, updates, and distributes all required documents regarding consolidation and deconsolidation of freight at gateway level complying with regulations and internal procedures. Ensures compliance with all operational procedures and regulations. Schedules and monitors handling of incoming and outgoing consolidations and or shipments, and disposition of consolidations. Ensures follow up with airlines to ensure consolidations fly as booked. Assists gateway supervisor in distribution of work. Follows up with feeder stations to ensure timeliness of delivery and compliance with regulations. Acts as gateway subject matter expert and trains employees on gateways procedures. Ensures updated consolidation schedules are updated. Maximizes margin through effective Unit Load Devise (ULD) build-up. Ensures continuous process improvement to increase efficiencies, reduce waste and improve performance to our customers. Processes air export consolidations. Works closely with other departments/gateways to deliver high level of service to customer. Liaison with all related vendors to ensure highest level of service is achieved. Resolves billing issues between FedEx Trade Networks and airline partners. Negotiates spot rates with airline partners. Performs other duties as assigned.

  • Ensure customer requirements are met and take corrective actions in case of deviations.
  • Interact with Customer Service, Product, and Global Service Centers as required.
  • Prepare, control, update, and distribute all required documents regarding consolidation and deconsolidation of freight.
  • Ensure compliance with all operational procedures and regulations.
  • Schedule and monitor handling of incoming and outgoing consolidations and shipments.
  • Follow up with airlines to ensure consolidations fly as booked.
  • Assist gateway supervisor in distribution of work.
  • Follow up with feeder stations to ensure timeliness of delivery and compliance with regulations.
  • Act as gateway subject matter expert and train employees on gateways procedures.
  • Ensure updated consolidation schedules are maintained.
  • Maximize margin through effective Unit Load Device (ULD) build-up.
  • Ensure continuous process improvement to increase efficiencies and reduce waste.
  • Process air export consolidations.
  • Work closely with other departments/gateways to deliver high level of service to customers.
  • Liaise with all related vendors to ensure highest level of service is achieved.
  • Resolve billing issues between FedEx Trade Networks and airline partners.
  • Negotiate spot rates with airline partners.
  • High school diploma or equivalent.
  • Three (3) years of related experience required.
  • Knowledge of US Export Regulations, ports, and world geography required.
  • Experience with and usage of Official Airline Guide (OAG) and The Air Cargo Tariff (TACT) Act required.
  • Working knowledge of gateway/warehouse operations required.
  • Certified to process Dangerous Goods shipments for Air Transport preferred.
  • Strong analytical and math skills required.
  • Experience in freight forwarding and logistics operations.
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Retirement plan
  • Tuition reimbursement
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service