Seeking Gateway DevOps Engineer at our San Jose offices to deploy, manage, and maintain Zoom’s gateway services including CRC, RTCWeb, and VOIP expert. Monitor infrastructure and develop automation solutions to streamline operations and reduce manual effort. Take ownership as the on-call engineer for assigned services, ensuring uptime and reliability. Lead full lifecycle service deployment and continuous monitoring in production environments. Mentor and guide team members to adopt the best automation practices aiming to reduce toil and enhance efficiency. Collaborate in an agile and evolving high-impact environment driving cloud-native innovation and operational excellence. About the Team With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.