Gatehouse | Philadelphia | Host

Urban Outfitters • Philadelphia, PA

239d • Onsite

About The Position

Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes.

Requirements

• Previous restaurant experience preferred
• Strong communication and listening skills
• Pleasant, polite manner and a neat and clean appearance
• Self-motivated and interested in taking on additional roles and responsibilities
• Be able to work in a standing position for long periods of time (up to 8 hours)
• Be able to lift up to 50 lbs, reach, bend and stoop

Responsibilities

• Warmly and graciously greet all guests upon arrival
• Check coats or bags
• Answer phones, make reservations and take messages
• When immediate seating is limited, provide guests with estimated waiting time
• Take note of where guests are waiting and seat them when tables become available
• Maintain a professional, courteous attitude when confronted with hostile, impatient or irate guests
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations
• Relay guest notes to servers, kitchen and managers as needed
• Maintain supplies at the host stand according to restaurant checklist
• Print menus and beverage lists as needed
• Clean menus of food and stains
• Thank guests as they leave and invite them to return
• Process gift cards
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager

Benefits

• Medical
• Dental
• Vision
• PTO
• Generous employee discounts
• Retirement savings
• And much more

What This Job Offers

• Job Type: Part-time
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers