Gatehouse Attendant- Part time
About The Position
Affinity Management Services is an Association Management Company proudly serving communities across Miami-Dade, Broward, and Palm Beach County. Our consistent growth is driven by a commitment to service excellence, enhancing the quality of life for the residents we support, and cultivating strong, collaborative relationships with each community we manage. Affinity Management Services is currently seeking a reliable and service-oriented Gatehouse Attendant to join our on-site operations team. This position plays a critical role in maintaining security, regulating property access, and providing a welcoming presence at the entrance of the community. Ideal candidates will demonstrate professionalism, strong communication skills, and a commitment to safety and customer service.
Requirements
- Minimum of 2 years of experience in security, customer service, or gatehouse-related roles.
- Excellent interpersonal and communication skills.
- Ability to remain attentive, calm, and professional in high-pressure or high-traffic situations.
- Basic computer literacy and ability to manage digital logs or access systems.
- High School diploma or GED required.
- Bilingual (English/Spanish) preferred.
- Ability to sit for extended periods and operate gate controls.
- Must pass background screening and drug test.
- Strong sense of integrity, discretion, and responsibility.
Nice To Haves
- Bilingual (English/Spanish) preferred.
- Flexible scheduling may be considered based on performance and team coordination.
Responsibilities
- Monitor and control vehicular and pedestrian access to the property.
- Greet residents, guests, vendors, and delivery personnel courteously and professionally.
- Maintain accurate visitor logs, incident reports, and access records.
- Operate gate access systems and communication devices efficiently.
- Enforce community entry policies and procedures in a consistent and respectful manner.
- Support package and delivery management in coordination with designated areas.
- Provide assistance in high-traffic periods or special events.
- Respond to resident inquiries and minor incidents, escalating as needed.
- Ensure cleanliness and order within the gatehouse area.
- Uphold all safety, confidentiality, and community standards at all times.
Benefits
- Fully paid medical insurance option for employees.
- Voluntary dental, vision, life insurance, and short-term disability.
- 401(K) plan after 90 days of employment.
- Paid time off and recognized holidays.
- A respectful, inclusive, and opportunity-driven work environment.
- Access to internal growth programs, mentorship, and industry training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
