Gate Screener

Milwaukee Brewers•Milwaukee, WI

11d•Onsite

About The Position

As part of Security, the Gate Screener wil l be responsible for the fan screening process before and during baseball games and other events at American Family Field in support of the mission to provide exceptional guest experiences in a safe, clean and friendly environment. This position will support providing a higher level of security to guests, property and personnel and limit risks of liability. A strong emphasis is placed on providing top level customer service to our fans. Core duties for this role include, but are not limited to: Follow all aspects of fan security screening as outlined in Major League Baseball’s Best Practices bulletin during games and other events that require fan screening Perform bag screening while guests enter American Family Field Operate and monitor walk-through metal detectors and handheld metal detectors professionally to manufacturer and industry standards Greet and monitor fans entering the screening area in a polite manner making the experience as pleasant as possible Observe fans entering the screening area, identify prohibited items and ensure those items do not enter the ballpark Interact with fans with a positive attitude using good communication skills May be designated for special assignments in areas eligible for special pay on an as needed basis: Process credentials and access for media members and guests at American Family Field in dock entrance(s) Monitor Brewers social media software in command center and report necessary information gathered Early entry employee screening

Requirements

Must be available to attend training sessions, stadium tours and other events, as necessary, prior to beginning of the baseball season
Must be available to work weekdays, weeknights, and weekends during baseball season
Must be at least 18 years of age
Must be able to stand throughout five (5) hour shift
Willing to learn and use programs on your computer and/or mobile phone to submit availability and complete necessary employment training

Nice To Haves

Experience with crowd control at a major sports venue preferred.
Background or training in criminal justice a plus.

Responsibilities

Follow all aspects of fan security screening as outlined in Major League Baseball’s Best Practices bulletin during games and other events that require fan screening
Perform bag screening while guests enter American Family Field
Operate and monitor walk-through metal detectors and handheld metal detectors professionally to manufacturer and industry standards
Greet and monitor fans entering the screening area in a polite manner making the experience as pleasant as possible
Observe fans entering the screening area, identify prohibited items and ensure those items do not enter the ballpark
Interact with fans with a positive attitude using good communication skills
Process credentials and access for media members and guests at American Family Field in dock entrance(s)
Monitor Brewers social media software in command center and report necessary information gathered
Early entry employee screening