Gate Hold Server

OTG•Newark, NJ

6d•$6•Onsite

About The Position

YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Gate Hold Server now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare and a competitive 401k match. WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year. WHY OTG? By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. OTG has introduced Dayforce Wallet, which allows Crewmembers to make everyday payday by using the pay they’ve already earned to cover expenses before their next paycheck. We transform airport experiences. You drive it. ROLE AND RESPONSIBILITIES Position Summary: The Gate Hold Server is responsible for delivering the OTG guest experience and will be our front line--the point of contact for our guests. A Gate Hold Server must possess strong interpersonal skills, coupled with a sunny disposition, and a positive outlook. Adhering to the OTG Core Steps of Service is an absolute must, while working in restaurants assigned by our management team.

Requirements

Must be at least 18 years of age
Fully conversational in English
Able to lift 35lbs. in weight
Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible

Responsibilities

Greet and welcome guests quickly and pleasantly, with a smile
Delivering beverages and menus promptly
Communicating all daily food and drink specials
Demonstrating knowledge of menus and beer selections
Assisting guests in entering all orders into the iPad/computer system
Offering menu items and up-selling to guests
Preparing hot and cold drinks and mixed non-alcoholic drinks
Demonstrating appropriate wine service techniques
Assisting other servers, as needed
Sweeping and mopping premises, as required
Clearing tables
Keep a spotless working environment through regular cleaning and sanitizing
Participating in daily side-work tasks
Maintain a clean, neat, and well-groomed appearance
Maintain knowledge of airport, terminal and restaurants; offer information, recommendations, etc.
Communicate any issues or quality of service problems to the MOD immediately
Other duties, as assigned