Gate Guard

Fleet Farm • Muskego, WI

114d

About The Position

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! Gate Guards are responsible for providing a positive and timely service to all incoming and outgoing customers who are using the Yard. Gate Guards are responsible for the security of the gate entrance.

Requirements

• High School Diploma or GED preferred.
• Previous retail experience preferred.
• Basic knowledge of computer systems and ability to learn and operate a RF Unit, tablet, or other technology.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.

Responsibilities

• Provide smooth traffic flow in and out of the gate area by providing efficient and accurate customer service.
• Ensure the facility is provided with high quality security services to protect people and property.
• Verify customer's purchase by reviewing customer's receipt and outside loading slip.
• Direct customer to the location of merchandise for proper loading.
• Follow all standard policies and procedures to help reduce shrink for the company.
• Communicate all incoming customers to Warehouse team members for timely customer interactions.
• Verify accuracy of customer loading utilizing RF unit outside loading application as well as a physical count.
• Efficiently communicate with Customer Service Department and hold all outside loading slips for customer loads that were not completely loaded.
• Inform customers of potential safety concerns regarding their load.
• Assist with assembly projects, as needed.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

What This Job Offers

• Job Type: Part-time
• Industry: General Merchandise Retailers
• Education Level: High school or GED