Gate Guard

Fleet FarmMuskego, WI
114d

About The Position

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! Gate Guards are responsible for providing a positive and timely service to all incoming and outgoing customers who are using the Yard. Gate Guards are responsible for the security of the gate entrance.

Requirements

  • High School Diploma or GED preferred.
  • Previous retail experience preferred.
  • Basic knowledge of computer systems and ability to learn and operate a RF Unit, tablet, or other technology.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.

Responsibilities

  • Provide smooth traffic flow in and out of the gate area by providing efficient and accurate customer service.
  • Ensure the facility is provided with high quality security services to protect people and property.
  • Verify customer's purchase by reviewing customer's receipt and outside loading slip.
  • Direct customer to the location of merchandise for proper loading.
  • Follow all standard policies and procedures to help reduce shrink for the company.
  • Communicate all incoming customers to Warehouse team members for timely customer interactions.
  • Verify accuracy of customer loading utilizing RF unit outside loading application as well as a physical count.
  • Efficiently communicate with Customer Service Department and hold all outside loading slips for customer loads that were not completely loaded.
  • Inform customers of potential safety concerns regarding their load.
  • Assist with assembly projects, as needed.
  • Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
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