Radkin Concierge - Gate Concierge

Radkin LLC•Fort Lauderdale, FL

2d•$17 - $20•Onsite

About The Position

The Gate Concierge is the first point of contact for residents, guests, vendors, and emergency personnel at Galt Towers. This role is responsible for access control, visitor verification, package/vendor logging, patrol observation, and delivering a luxury-level service experience while maintaining safety and professionalism at all times. Schedule 24/7 Coverage – Rotating Shifts (Day, Evening, Overnight, Weekends, Holidays)

Requirements

High school diploma or equivalent
Excellent verbal and written communication
Professional appearance and demeanor
Ability to remain alert for extended periods
Basic computer and mobile app proficiency
Ability to stand, walk, and monitor areas for long durations

Nice To Haves

Prior concierge, security, or front desk experience
BuildingLink or similar system experience
CPR / First Aid (a plus)

Responsibilities

Access Control & Security Support
Verify all residents, guests, vendors, and deliveries before granting entry
Follow building guest registration and authorization procedures
Monitor gate cameras, intercom systems, and access control software
Enforce community rules and escalation protocols
Concierge & Customer Service
Provide a warm, professional, Ritz-style greeting to all residents and guests
Assist with directions, amenities, and general building information
Maintain calm and professional demeanor during high-traffic and emergency situations
Logging & Reporting
Accurately log all visitors, vendors, incidents, and patrols in BuildingLink / Radkin systems
Complete shift reports, pass-down logs, and incident reports as required
Communicate critical information to Leads and Management
Safety & Emergency Response
Respond to alarms, emergencies, and suspicious activity
Know location of emergency equipment and building shut-offs
Follow Radkin SOPs and property emergency procedures