Gate Clerk

Universal Logistics•Jacksonville, FL

11d

About The Position

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Parsec, LLC, a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of contract intermodal management services throughout North America. Parsec's experienced management team, with its state-of-the art equipment provides solutions to its customers resulting in proven efficiencies and savings. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.

Requirements

Valid Driver’s license
Excellent communication and interpersonal skills.
Strong attention to detail and accuracy in data entry and recordkeeping.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Proficiency in using computer systems and data entry software.
Basic knowledge of transportation and logistics operations.
Familiarity with relevant safety and security regulations.
Ability to work independently as well as in a team environment.

Nice To Haves

Previous experience as a gate clerk or in a similar role within the intermodal rail or logistics industry is preferred.

Responsibilities

Greet and direct incoming and outgoing trucks, verifying necessary documentation and ensuring compliance with terminal rules and regulations.
Accurately record and update truck and container information in the terminal's computer system.
Issue gate passes, permits, and other required documentation to authorized personnel.
Coordinate with security personnel to ensure the safety and security of the terminal premises.
Collect and review shipping documents, such as bills of lading, delivery orders, and customs paperwork, to ensure accuracy and completeness.
Enter data from shipping documents into the terminal's computer system accurately and efficiently.
Maintain organized and up-to-date records of truck and container movements, permits, and other relevant documentation.
Generate reports on gate activities, truck turn times, and any other requested metrics.
Communicate effectively with truck drivers, customers, and other terminal personnel to facilitate smooth and efficient operations.
Coordinate with yard personnel to ensure the availability and proper placement of containers for loading and unloading.
Collaborate with customer service representatives to address customer inquiries, resolve issues, and provide timely updates.
Assist in coordinating with external stakeholders, including rail carriers, trucking companies, and regulatory authorities.
Enforce safety protocols and regulations within the gate area, ensuring compliance by all personnel and visitors.
Monitor and report any security concerns, damages, or safety hazards to the appropriate personnel.
Stay updated on industry regulations and best practices related to intermodal rail terminal operations.
Assist in conducting safety and security training for terminal staff and contractors, as required.
Provide exceptional customer service to truck drivers, ensuring a positive experience during their interactions with the terminal.
Address and resolve customer concerns or complaints promptly and professionally.
Assist customers in locating containers and providing necessary information or assistance.