Gate Ambassador

Lakeside•Marblehead, OH

2d•$15•Onsite

About The Position

The Individual must like working with people, confident, upbeat, positive, action-oriented, customer service oriented and hold a valid driver’s license. Applicants must be available to work from mid-May through mid-September and expected to work days, evenings, weekends and holidays. Applicant must work a minimum of 24 hours per week. About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.

Requirements

High school graduate with the ability to work with the public and other employees.
Must have a valid driver's license and be over the age of 18.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively with guests and co-workers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to stand; walk; use hand to finger, handle, or feel; reach with hands and arms; stoop, climb or balance;
specific vision, depth perception, and ability to adjust focus.
Must be able to lift up to 50 pounds.
Employees are eligible for a season pass provided they work a minimum of 24 hours per week during the season; employees receiving Lakeside‑provided housing are required to work a minimum of 32 hours per week. Season passes are for employment use only and must be returned on the employee’s last day of employment.

Responsibilities

To uphold Lakeside's Mission Statement, and to personally represent its goals and values at all times while on the Lakeside grounds.
Act as an ambassador to Lakeside to all guests. You are the first face the guest will see during their visit.
Be knowledgeable of the events and programs, and also the history and mission of Lakeside.
Be responsible for the care and cleaning of Lakeside property.
Ask questions of the guests, find out what they enjoy doing and make suggestions.
Show the guests on a map where they can have their questions answered (e.g., Administration Office, Information Center).
Expected to have computer knowledge in order to process guest transactions.
Expected to scan every guest ticket/Chautauqua Pass as they enter and exit Lakeside
Open/close cash drawer as needed; manage cash and credit transactions.
Those working at the start or end of a shift will be required to restock printed materials for guest use.
Maintain open communication with shuttle drivers on duty so that guests do not have to wait long for a shuttle.