Garnishments and Levies Specialist I

Bank OZK • Ozark, AR

5d

About The Position

Responsible for processing garnishments and levies received for Bank OZK.

Requirements

• Knowledge of garnishments and levies processing requirements
• Knowledge of administrative and clerical procedures
• Ability to work without close supervision
• Ability to demonstrate excellent customer service skills.
• Ability to communicate effectively both verbally and in writing
• Ability to manage time effectively and meet exacting deadlines
• Ability to adapt well to change
• Ability to adapt to repeated interruptions
• Ability to respond to requests and demands professionally and promptly
• Ability to work extended hours as needed
• Ability to learn and follow Bank policies and procedures
• Skill in using computer and Microsoft Office (i.e., Word, Excel, Outlook)
• High school diploma or equivalent required
• Minimum of one (1) year experience using computer, including Microsoft Word and Excel, required

Responsibilities

• Ensures customers, internal or external, receive exceptional service at all times.
• Maintains current processing information for garnishments and levies for states in which the bank maintains and operates retail offices.
• Maintains current processing information regarding IRS levies.
• Maintains office supplies/inventory.
• Provides standardized notification letter(s) to the customer, providing details of the action and hold information.
• Files and/or scans documents for legal review, branch communication, and regulatory/compliance retention.
• Maintains good punctuality and attendance to work.
• Performs other duties as assigned.
• Follows Bank policy, procedures, and guidelines.

Benefits

• generous PTO
• 401(k) matching
• health, dental, vision (and pet!) insurance
• special perks and discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees