Garden Center Associate

Costa Farms•Miami, FL

4d•Onsite

About The Position

The Garden Center Merchandiser serves as the face of Costa Farms in retail garden centers, playing a critical role in maintaining brand standards, optimizing product presentation, and ensuring our customers have a positive experience. This position is responsible for the care, display, and replenishment of our products in store, as well as maintaining accurate inventory and upholding Costa Farms’ high merchandising standards.

Requirements

High School Diploma or Equivalent
Previous retail, merchandising, or garden center experience preferred
Basic knowledge of plant care is a plus
Heavy Work : Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects, Work Environment: The Garden Center Merchandiser role is a physically active, hands-on position based in the garden centers of retail locations, such as The Home Depot. Team members will work outdoors or in semi-covered environments, exposed to varying weather conditions including heat, humidity, rain, and cold. This role requires frequent standing, walking, bending, lifting, pushing racks, and reaching, and team members must be able to lift and move plant products or displays up to 50 lbs. safely. Merchandisers are expected to work independently and manage their time effectively while meeting merchandising and operational expectations. A reliable mode of transportation is necessary, as team members may be assigned to multiple retail locations within a designated territory.
Ensures plants are merchandised to Costa Farms' standards, displays are clean and organized, and product presentation is consistent and appealing.
Effectively prioritizes daily tasks and manages time independently across multiple locations or responsibilities.
Clearly communicates with store associates, supervisors, and internal teams; reports inventory updates, issues, or store needs in a timely manner.
Acts as a positive representative of Costa Farms while engaging with store staff and customers in a friendly, respectful manner.
Identifies and addresses issues (e.g., damaged product, inventory discrepancies, or display adjustments) with minimal supervision.
Comfortable working in changing conditions (weather, seasonal product changes, or shifting schedules) and adjusting priorities as needed.
Works well both independently and collaboratively; supports peers and fosters a culture of shared success and accountability.
Capable of performing physically demanding tasks, including lifting, bending, standing for long periods, and working outdoors in various weather conditions.
Dependable and punctual with a strong work ethic; maintains consistent attendance and follows through on responsibilities.
Able to use a smartphone or tablet to submit reports, photos, and updates through company platforms (e.g., Teams, internal apps).
Collaborates
Communicates Effectively
Time Management
Accountability
Customer Focus
Dependability
All applicants must be work-authorized. Costa Farms will not sponsor any visa for this position.

Responsibilities

Ensure Costa Farms and/or third-party products are neatly displayed, fully stocked, and visually appealing at all times.
Follow Costa Farms merchandising standards and planograms to maintain consistency across stores.
Rotate inventory based on freshness and product lifecycle.
Provides excellent customer service to stores and store personnel by exhibiting impeccable professionalism, integrity, and decorum.
Availability for flexible schedule changes based on business needs (including but not limited to seasonal demand and additional hours outside of the regular work schedule, such as weekends, nights, and holidays).
Collaborate with cross-functional teams to gather information or help as required.
Comply with safety standards while working in the stores and demands the same of other Costa Farms employees.
Exhibit high levels of productivity and accuracy while Merchandising products in the stores.
Energetically execute tasks as directed by members of the team.
Strive to learn as quickly as possible and improve execution and productivity every day.
Complete surveys and Go Spot Check missions correctly and promptly.
Track and report inventory levels using designated systems.
Arrive to set location(s) to meet with the team as needed and consistently complete assigned schedule.
Prepare stores for tours, meetings, and other events as required.
Build and maintain strong, respectful relationships with store personnel.
Ensure that consumers are treated well by projecting a cheerful, helpful, and friendly persona.
Perform additional duties as required.