Garage Supervisor

Marriott•Romulus, MI

48d

About The Position

POSITION SUMMARY Monitor and direct personal and commercial vehicle traffic on property to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Review departmental productivity and payroll forecasts. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any security or safety problems. Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed. Unlock/open and close/secure parking facility. Document and report all vehicle incidents (i.e., damages, accidents). Complete nightly audit of parked vehicles with vehicle claim tickets, resolve discrepancies, and submit list for charges to be posted by Night Auditor. Tag, store, and retrieve luggage from luggage storage. Assist management in scheduling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Nice To Haves

High school diploma or G.E.D. equivalent.
No related work experience.
At least 1 year of supervisory experience.
None License or Certification

Responsibilities

Monitor and direct vehicle traffic on property.
Review departmental productivity and payroll forecasts.
Maintain safety, security, and cleanliness of parking areas.
Re-route traffic when parking facility reaches maximum capacity.
Unlock/open and close/secure parking facility.
Document and report all vehicle incidents.
Complete nightly audit of parked vehicles.
Tag, store, and retrieve luggage from luggage storage.
Assist management in scheduling, disciplining, motivating, and coaching employees.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Follow all company policies and procedures.
Assist other employees to ensure proper coverage and prompt guest service.
Prepare and review written documents accurately and completely.
Develop and maintain positive working relationships with others.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats.
Move at a speed required to respond to work situations.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.