Gaming Host

Hollywood Gaming at Dayton Raceway • Dayton, OH

88d

About The Position

At PENN Entertainment, you’ll be part of an exciting industry where the days and nights are fast-paced. You will work with a diverse set of coworkers who are enthusiastic about helping people find and have more fun. The company is committed to your career growth and will provide the support you need to expand your possibilities. Initial placement within the salary range is based on relevant knowledge, skills, and experience. The Total Rewards package includes wellness programs for financial, physical, and mental well-being, with specific benefits varying by position. Paid time off is earned according to local policy and increases with length of employment.

Requirements

• Must be 21 or older.
• Must have high school diploma or GED equivalent.
• Must have an outgoing, energetic and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with guests.
• Must be proficient in common computer programs; prior experience with Salesforce or casino marketing programs is preferred.
• 3 years of sales, casino, management or hospitality experience preferred.
• Experience balancing a budget and understanding of profit margin growth preferred.
• Ability to communicate with internal and/or external guests.
• Multi-lingual ability preferred.

Responsibilities

• Foster a fun environment.
• Be a gracious host to all guests and co-workers.
• Promote a positive influence in the community and participate in company-sponsored events.
• Promote property events & promotions via telemarketing and other communication.
• Contact guests and/or send correspondence to invite them to enjoy amenities and/or special events.
• Identify and develop professional relationships with established and potential VIP guests.
• Provide personal service to assigned VIP players, issuing complimentary based on player ratings as needed.
• Host on and off property entertainment for guests, such as sporting events, dinners, and theaters.
• Communicate constantly with gaming operations and other Team Members.
• Follow all safety rules.
• Adhere to departmental quality standards.
• Maintain compliance with regulatory rules, property standards, and the company's system of Internal Controls and Sarbanes-Oxley requirements.
• Work within the guidelines established by the company.
• Perform other duties as needed.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Wellness programs designed to support financial, physical, and mental well-being.
• Paid time off that increases with length of employment.

What This Job Offers

• Education Level: High school or GED