Gaming Director
About The Position
Immersive Gamebox is a fast growing leader in location based entertainment. We deliver immersive social gaming experiences that thrill guests of all ages. With over 25,000 five‑star reviews on TripAdvisor and recognition in the top ten percent of attractions worldwide, we’re just getting started! We’re seeking a passionate, experienced individual who moves fast, thinks big, and owns their results. You thrive in hospitality, retail, or entertainment environments, and are inspired by audience engagement, team leadership, and growing a business from the ground up, all with an eye on guest satisfaction and profitability! As a Team Member at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You are a leader across the team and thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards. If you believe that you are the right candidate for this new and exciting role, and feel that you'll bring energy and enthusiasm to the team, apply today!
Requirements
- Previously worked in hospitality, retail or entertainment
- Organized with a great eye for detail
- Consistent positive attitude
- Confident with computer and tablet technology
- Willing to work flexible hours
- Excellent communication skills
- Proven track record of driving profitability, customer service, and guest satisfaction
Nice To Haves
- Optimistic, enthusiastic, and “can do” attitude
- Strong sense of ownership
- Precise, organized, and attentive to detail
- Thrives in a fast and changing environment
- Calm under pressure. Able to troubleshoot and solve problems quickly
- Commitment to efficiency and excellence - do things fast and right
- Promote and maintain a positive and professional environment
Responsibilities
- Welcome all visitors to the space
- Host and monitor teams through their experience
- Ensure areas are clean and presentable
- Keep up to date with bookings
- Maintain the equipment and technology
- Answer visitor inquiries
- Communicate and cooperate with other venue staff and the wider team
- Responsible for opening or closing the venue
Benefits
- Early access to new immersive games and events
- A vibrant team culture built around creativity, community, and impact!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
