Gaming Attendant

TENTAC ENTERPRISES LLC•Normal, IL

5d•$15 - $15•Onsite

About The Position

The Gaming Attendant for Jackpot Jane’s is responsible for making and serving drinks to our players. Ensure player satisfaction by providing quality customer service. Will need to interact verbally with players to create an upbeat and fun atmosphere.

Requirements

Strong verbal and written communication skills are necessary
Must be able to work independently and also as part of a team
Must have excellent customer service skills
Must have the ability to multi-task and have excellent organizational skills
Must be dependable
Must adhere to all Federal, State, and Corporate liquor regulations about serving alcoholic beverages to minors and intoxicated players to ensure all laws are followed.
Must be willing to go over and above for both customers and co-workers
Must be of legal serving age
Previous customer service experience
All employees must maintain a neat, clean and well-groomed appearance including hair color.
Must be able to lift up to 30 pounds without assistance
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Ability to see within normal parameters
Ability to hear within normal range
Must be able to stoop or sit for long periods of time.

Nice To Haves

Point of Sale System
Previous experience bartending

Responsibilities

Maintains cleanliness of the bar and establishment, inside and out of the building.
Responsible the opening and closing tasks as required.
Complete inventory
Ensures stations are clean and properly stocked.
Prepares and serve drinks properly.
Keeps updated on current drink specials.
Offering the patrons a complimentary beverage or snack
Responsible for answering the phones.
Put away liquor orders, stock, and replenish.
Responsible for suggestive selling to increase sales.
Maintains a clean, organized bar area throughout the shift.
Should possess the ability to multitask and be aware of several guests’ progression through the bar experience.
Cash handling: Closes out all checks in an orderly and timely fashion. Provides the player with accurate and complete change, coupled with a sincere, "Thank you," and invitation to return.
Counts Cashbox
Ensures enough glassware in varying sizes and that they are void of fingerprints, spots, or lipstick.
Sanitize machines in-between players
Checks players for proper identification, manages payment method and serves alcohol according to State, Federal, and corporate liquor regulations.
Responsible for ensuring all safety procedures are followed including, but not limited to
Turning off lights, equipment
Setting alarm and exiting building safely
Locking and securing all entrances and exits