Games Operator - Excalibur
About The Position
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Games Operator is responsible for delivering exemplary customer service and maintaining the operational efficiency of the arcade area. The Games Operator plays a crucial role in maintaining a welcoming atmosphere and ensuring guests have a memorable experience.
Requirements
- High school diploma or GED preferred
- 1+ year of prior work experience preferred
Responsibilities
- Greet guests warmly and provide outstanding customer service.
- Maintain a friendly, courteous, and helpful demeanor towards guests and fellow employees at all times.
- Encourage guests to enjoy arcade games, confidently answering any questions they may have.
- Ensure all games are thoroughly cleaned, properly equipped, and ready for guest use.
- Enforce game rules and ensure that appropriate prizes are awarded accurately.
- Maintain proper security and inventory of all prizes.
- Assist in the opening and closing procedures of the arcade.
- Help transport department deliveries from the warehouse to storage areas and restock game prizes as needed.
- Accurately receive cash and disburse change to guests.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
