About The Position

A Games Account Manager (AM) is responsible for building a comprehensive territory coverage strategy to increase AWS adoption with NAMER Games customers (which could include game developers, publishers, and/or partners). They are responsible for managing customer relationships with a moderate degree of complexity. They will be responsible for helping customers meet their technical requirements and realize business outcomes through launched opportunities and specialist conversations. Success is measured by leading a results-driven account team that meets attainment metrics and qualifies new business to meet non-revenue sales goals. A Games AM should operate with significant autonomy, frequently responsible for initiating actions to resolve problems, interact with supervisors and functional peer groups, gather feedback, and leverage that information to help customers. They leverage appropriate channels to access existing intellectual capital and knowledge needed to develop customer opportunities. The expectation includes the ability to work with external customer executives, engage internally with senior leadership up to the VP-level with moderate support from their manager.

Requirements

  • Experience and track record of exceeding sales goals
  • Experience in ownership of projects and communicating timelines and executing independently
  • Experience developing solutions and executing plans on complex projects
  • Experience working with, presenting to and influencing senior executives up to VP level
  • Experience translating customer needs into business requirements
  • Experience working with cross-functional teams

Nice To Haves

  • 8+ years of sales experience

Responsibilities

  • Design and implement comprehensive territory coverage strategies to accelerate AWS adoption across the NAMER Games portfolio
  • Own and nurture strategic customer relationships of moderate complexity
  • Drive technical solution development and business outcome realization through coordinated engagement with AWS specialists
  • Lead and motivate account teams to achieve revenue targets and non-revenue sales objectives
  • Develop and maintain executive-level relationships with key customers
  • Engage with internal AWS leadership up to VP-level with minimal management oversight
  • Identify and resolve complex business challenges independently
  • Leverage AWS resources and intellectual capital to maximize customer success
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