Game Technician

Andretti Indoor Karting & Games•Chandler, AZ

26d

About The Position

Andretti Indoor Karting & Games is seeking a Game Tech to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members. We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now! Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent! POSITION SUMMARY An Andretti Game Tech is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

Requirements

High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Be able to work a varied schedule to include days, nights, holidays and weekends.
Walk or stand for extended periods of time.
Must be able to lift up to 15 lbs. on a regular and continuing basis
Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
The ability to communicate quickly and accurately.
Requires manual dexterity to use and operate all necessary equipment.
Be able to understand, follow and maintain safety standards at all times.

Responsibilities

Welcome visitors by greeting them in a friendly and positive manner.
Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.
Perform repairs on games: Explains operation of games to Guests.
Continued inventory of electronics, game parts, tools etc.
Proper documentation of game issues, parts and work history.
Must be able to work alone and be a self-starter.
Perform preventative maintenance on all aspects of the games, simulators and attractions.
Possess comfort with AV systems including movie sound, mobile video, projectors and control systems.
Must be able to use/read a volt/ohmmeter and a soldering gun.
Must be able to read schematics.
Stock and maintain inventory of all prize games.
Basic knowledge of computers systems and some general point of sale operations.
Rudimentary knowledge of troubleshooting computer hardware and computer peripherals.
Ensure all games are clean and presentable to Guests.
Observe, instruct and monitor Guests for safety and guideline adherence.
Assist with Guest recovery and notifies manager to ensure positive Guest experiences.
Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
Work as a team player in meeting guests' needs, and actively contribute to the efforts of other departments.
Attend all required department and company meetings and training sessions.
Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.
Knowledgeable of facility emergency procedures.
Perform Opening, Running and Closing department duties as assigned.
Adhere to proper uniform guidelines according to Andretti Indoor Karting and Games.
Display excellent communication skills.
Show eagerness to learn new skills and trades.